Achieving The Holy Grail Of Performance Management

In my article "What is the Holy Grail of Performance Management," we looked at the significant benefits of achieving the “holy grail” of performance management – the integration of strategic, financial, and operational performance management. This article examines the inherent challenges and some strategies to address them.

This year's BPM Pulse Survey 2011 found that slightly less than half, only 49%, of organizations were attempting to implement and integrate all three key aspects of performance management. Financial elements (budgeting, forecasting, reporting) were the focus of 32%, operational analytics were a priority for 13%, and only 6% were focused on the strategic aspects (long-range planning/modeling, key performance measures). There are several reasons the majority of companies are shying away from pursuing the approach to performance management that we believe provides the biggest payback.

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