Is the cloud a better place for our data?

Data loss is an all too common a theme in the news these days. The recent Sidekick outage, however, stands out for several reasons but most importantly because the data loss affected both customer contact information as well as customer’s files such as images and schedules. Let’s put aside who is at fault in this particular situation and whether cloud computing introduces data loss risks, which ultimately became the focus of this controversy, and instead look at this from a consumer’s point of view.

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