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Database-driven environment needed for analysing data originating from customer touch points
MicroStrategy, a provider of business intelligence (BI) software, and Teradata, a provider of data warehousing and enterprise analytics, have collaborated to provide a new multi-channel customer analytics offering for the banking industry.
The new analytics offering integrates data from customer experiences across a range of banking customer touch points into an information dashboard, to deliver insights into customer behaviors and preferences to banks, according to the companies.
Article sourced from www.cbronline.com, click here to read full story.
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