Pegasystems Enhances Real-Time Decision Management Solution

Pegasystems, the leader in business process management (BPM) and a leading provider of customer relationship management (CRM) solutions, today announced the latest release of its Chordiant Decision Manager (CDM) offering. Pegasystems' CDM suite of predictive decisioning technology empowers companies to become more agile and responsive to customer needs, by delivering next-best action and intent-driven interactions across all channels, enabling organizations to significantly increase revenue by providing the right offer to their customers at the right time.

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