RightNow (NASDAQ: RNOW) today announced that it has completed its acquisition of HiveLive, Inc., an enterprise-class social platform provider, under a definitive agreement previously announced on September 8, 2009.

The acquisition combines RightNow’s on demand customer relationship management (CRM) solution with HiveLive’s innovative platform for customer support, engagement and loyalty, and ideation communities to help organizations maximize every opportunity to deliver great customer experiences.

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