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Salesforce.com Adds Service to the Cloud
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Salesforce.com Adds Service to the Cloud
Friday, January 16, 2009
Salesforce.com has another innovative addition to the software-as-a-service (SaaS) industry, this time in a field the company's applications have not often addressed: customer service
. This morning the company unveiled the Service Cloud, a unique approach to customer service and support that leverages social networking and trusted sources to aid customers online.
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