The Elusiveness of True ROI for Business Intelligence

Part of any IT project success involves looking at the return on investment (ROI) received through implementing a new solution. In some cases this means identifying the costs and benefits associated with the implementation.  While in others it requires discovering overall time savings or long-term hardware and software costs versus the financial benefits of changing or upgrading the current IT infrastructure. Either way, organizations and solution providers alike can be hard pressed to define the value associated with any solution beyond actual financial savings over time. Alternatively, creative organizations may look at how much time they save by automating processes, freeing up valuable resources to enable better decision making or to ensure that overall employee time is spent more effectively and efficiently.

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