What is Business Intelligence?

I was looking at a knowledge management website, and all I found was information that basically described business intelligence. The site did talk about classic knowledge management issues, such as knowledge transfer, tacit knowledge and knowledge sharing, but the business intelligence issues were more dominant. The issues described included such things as the role of the data server and the buoyancy of business intelligence software sales, and business intelligence vendor market share.

Being naturally curious, I decided to check out some other knowledge management sites where I discovered that they too provided a lot of coverage about business intelligence issues. In fact, one prominent knowledge management (KM) periodical routinely covers business intelligence (BI) issues. Topics include CRM analytics, business intelligence and medical practices, Web-based business intelligence, and various business intelligence software products.

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